State Farm® Insurance Agent Robert Garner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Heather Young
June 11, 2026
"Chase was awesome. Very knowledgeable and helped me out with the best policy for our family. I would recommend him to everyone I know looking for insurance. In fact I will be referring a friend of mine to chase because I am that comfortable with Chase."
"Hi Heather! Thank you so much for the 5-star review and the incredible shoutout for Chase! We are so proud to have him on our Massillon State Farm agency team. Providing great customer service and finding the best protection plans for local families is exactly what we strive for. We love serving our neighbors in Massillon, Navarre, Canton, and across Stark, Tuscarawas, and Wayne Counties with affordable auto insurance, home insurance, renters, and life insurance policies. We truly appreciate your referrals and your willingness to recommend Chase to everyone looking for insurance. Thank you for trusting us as your preferred local insurance agent, and welcome to our State Farm family"
Haley Melich
June 11, 2026
"I have been using my same rep since I first started driving. They always take care of me and help me with any situation I’ve come across."
"Hi Haley! Thank you so much for the 5-star review and for sharing your long-term experience with us! We are incredibly proud to have taken care of you ever since you first started driving. Providing dependable customer service through every situation is our top priority. Our local Massillon State Farm agency team loves helping our neighbors in Massillon, Navarre, Canton, and across Stark, Tuscarawas, and Wayne Counties secure great rates. Whether you need to update your auto insurance, check home insurance coverage options, or explore renters and life insurance protection plans, we are always here to help. Thank you for your amazing loyalty and for choosing us as your preferred local insurance agent!"
Katelyn Settles
June 10, 2026
"Carl did amazing! Awesome coverage at such a great price!"
"Hi Katelyn! Thank you so much for the 5-star review and the amazing shoutout for Carl! We are incredibly proud to have him on our Massillon State Farm agency team, and we are thrilled he set you up with awesome coverage at such a great price. Providing competitive insurance rates and dependable customer service to our neighbors in Massillon, Navarre, Canton, and across Stark, Tuscarawas, and Wayne Counties is exactly what we strive for. Whether you are looking to bundle your auto insurance and home insurance for maximum savings, or need affordable renters and life insurance protection plans, Carl and our team are always here to help. Thank you for choosing us as your preferred local insurance agent!"
Jeff Stahlman
June 4, 2026
"Chase helped me out greatly,run every scenario for me with bundling and just car insurance.5 star with State Farm.A whole lot better than all state 👎"
""Hi Jeff! Thank you so much for the 5-star review and for sharing your experience with Chase! We are incredibly proud to have him on our Massillon State Farm agency team. Chase did a phenomenal job exploring every scenario to find you the absolute best car insurance options and multi-policy bundling discounts. Our goal is to always provide better insurance rates, superior coverage, and friendlier customer service than competitors like Allstate. We love serving our neighbors in Massillon, Canton, Navarre, and the surrounding areas with affordable auto insurance, home insurance, renters, and life insurance. Thank you for choosing us as your trusted local insurance agent, and welcome to the State Farm family!"
Mike Hand
May 27, 2026
"Becky was awesome and very kind ! She helped me save a ton of money and was a pleasure to deal with! Five stars"
"Hi Mike! Thank you so much for the 5-star review and the wonderful shoutout for Becky! She is a vital part of our local Massillon State Farm agency team, and we are thrilled she helped you save a ton of money on your premium. Our goal is always to provide the best competitive insurance rates and friendly service to our neighbors in Massillon, Canton, Navarre, and the surrounding areas. Whether you bundle your auto insurance and home insurance for maximum multi-policy savings, or need reliable life and business insurance, we make the process easy and affordable. Thank you for choosing us as your trusted local insurance agent. We appreciate your business and are always here to help protect what matters most!"
Amy Dunn
May 26, 2026
"Robert and his team are great to work with. Any time I’ve needed to review my policies or submit a claim, they’ve been super helpful and extremely prompt."
"Thank you for taking the time to give our office a review. We appreciate your trust and will be there if you ever need us. Please let us know how else we can help you and your family and we hope this finds you well. "
Theresa Ellsworth
May 15, 2026
"Very good service"
"Thank you for the 5-star review and for highlighting our great service, Theresa! As a local State Farm agent, providing top-tier customer service is our priority for everyone in Massillon, Canton, and Navarre. Whether we are helping you bundle your auto and home insurance, setting up a renters insurance policy, or securing life insurance for your family, our insurance agency is dedicated to making the process simple. We appreciate your business and look forward to handling your future insurance and financial service needs!"
Cory Vogelgesang
May 15, 2026
"Friendly and knowledgeable staff! I recently purchased life insurance for my daughter and had all of the questions, which they helped answer!"
"Thank you Cory for trusting us for your families Life Insurance needs. Your families business is always appreciated and thank you for taking the time to give our office a review. We hope this finds you well. "
Morgan Batson
May 14, 2026
"Robert has been my agent for years! Robert and his team are so kind and always take care of what I need in a timely manner."
"Thank you for the wonderful five-star review, Morgan! Hearing that Robert and the team have successfully taken care of your needs for years means the world to us. Providing prompt, kind, and timely service is exactly why the Robert Garner State Farm Agency strives to be the preferred insurance agent for families and business owners across Stark County, Wayne County, and Tuscarawas County. Conveniently located right on Highway 21, across from Menards in Massillon, OH, our office makes it easy for long-term clients to get fast, local support. We proudly provide competitive policy options and reliable customer care to neighbors across the region, including: Massillon, OH, Canton, OH, Navarre, OH, Canal Fulton, OH, Wooster, OH. As your trusted State Farm insurance agent, Robert and his knowledgeable staff specialize in creating personalized plans for Auto Insurance, Homeowners Insurance, Life Insurance, and Business Insurance. We continuously review your coverage to ensure you are maximizing savings with all eligible discounts, including our Multi-Car, Drive Safe & Save, Accident-Free, and loyalty Tenure discounts. Thank you again for your continued trust in Robert Garner State Farm on Highway 21! Local drivers, homeowners, and business owners looking for an experienced team can connect with us or request a free quote anytime online at RobertGarnerInsurance.com."
Marcus D.
May 12, 2026
"I had two people assist me, after I found this business on a Google search. I am so happy I found them. I called several places prior that were asking double the amount a month. Carl was very thorough and excellent at executing his craft! Made my life alot easier and got the job done well. Thanks again!"
"Thank you for the fantastic five-star review, Marcus! The team at the Robert Garner State Farm Agency is thrilled you found us through your Google search. We are so proud of Carl and our team for delivering thorough, excellent service that made your transition smooth and saved you half the cost of other places. Conveniently located right on Highway 21, across from Menards in Massillon, OH, our office helps drivers and tenants find top-tier coverage at highly competitive rates. We proudly serve people throughout Stark County, Wayne County, and Tuscarawas County, including local neighbors in: Massillon, OH Canton, OH Navarre, OH Canal Fulton, OH Wooster, OH Carl and our knowledgeable staff focus on building the right plans for the exact services you mentioned: Vehicle Insurance: Highly affordable car, truck, SUV, motorcycle, and commercial auto policies. Renter's Insurance: Low-cost protection to cover your personal property and belongings in any local apartment or rental home. We make sure our policyholders get the best possible pricing by checking for every eligible discount. When you bundle your vehicle and renter's insurance, you unlock great multi-line savings alongside our Multi-Car, Drive Safe & Save, Accident-Free, and loyalty Tenure discounts. Thank you again for choosing Robert Garner State Farm on Highway 21 as your preferred insurance agent. Anyone looking to beat high monthly rates can get a fast, free quote today by visiting Carl and the team online at RobertGarnerInsurance.com!"
Renee' Bailey
April 28, 2026
"Becky was polite and knew her stuff. Very happy with all the time she gave me and she answered all my questions. She gave me great service and will look forward to my connection with her and your agency."
"Thank you Renee for mentioning one of our senior agent's,Becky. She cares about all our clients and takes time to review each person's needs and makes sure they are properly covered with what they need and not paying for anything they don't need. If we can help your family, friends or co workers, Becky would love to be introduced to more people like yourself. "
Sarah Arnold
March 27, 2026
"I love State Farm they are a great insurance company"
"thank you Sarah for the nice feedback and review. We appreciate your business and wish we had more clients like yourslef. If we can do anthing else to help you, please let us know. "
Robyne Rabbitt
March 17, 2026
"Great service, friendly staff!"
"Thank you Robyne for taking time to give us a review. Friendly and professional staff providing local service is what we specialize in. Thank you for your business and hope this finds you well. "
Xavier Shaffer
March 3, 2026
"had Becky set me up, she was able to get my progressive insurance price from 470 down to 125 with state farm for a HIGHER coverage. she's amazing at her job and state farm is way better then alot of the big insurance companies"
"Thank you for recognizing the amount of money that we saved you with State Farm and how high progressive rates are. On top of that, thank you for identifying one of our senior agents, Becky, who took time to go over proper coverage and better protect you while saving you money from progressive at the same time. Life Insurance is another important tool we reccommend for everyone to protect their income and loved ones and glad to see you take that step too. If we can customize our services to fit any other needs, please let us know and we apprecite your busienss. "
Titus gadal
February 26, 2026
"This place is great for family to afford and it gives good coverage. They are pretty fast to answer phone and hand the claim as quicly as possible."
"Thank you Titus for the kind words. We love client's like yourself and wish we had more of you. Family is the focus of all our staff and we relate best with our client's who put their families first too. We protect families assett's with auto and home insurance, we protect income with life insurance and disability insurance, we protect wealth with liability adn lawsuit protection and we have financial service to help families reach their dreams and goals. This is the Robert Garner State Farm Mission and we have 11 licensed agent's to help your family."
Brian Domer
February 24, 2026
"I would NOT recommend Becky with the Rob Garner State Farm Insurance agency. She will tell you anything you want to hear in order to gain your trust and business and waste your time. I was shopping for car insurance after experiencing a premium increase. Becky led me to believe that State Farm would be able to offer me coverage at an affordable rate. I explained to Becky that within the last three years I had several claims on my insurance- after many years with no claims, so I was hesitant to proceed with the application process. The claims were a combination of glass, roadside assistance, and minor collision claims. I was aware that my premiums may be higher due to this circumstance. Becky assured me that it is not the practice of her company/office to run the standard reports on new policies like most companies. After several questions and clarifying some details for the new policy the quote she gave me was within a decent range and that I need not worry. So I purchased the policy. When I received the policy a few days later there was a driver on the policy that should not have been listed so I contacted her and asked for the additional driver to be removed. Keep in mind that Becky specifically asked me about this person when she was writing the policy and I told her that they should NOT be added. So when I asked for the policy to be corrected State Farm decided to run the reports that Becky assured me would not be run. I spoke with Becky on the phone a few days later and in a very patronizing tone she said “You are not going to like this…” and proceeded to tell me my policy was being canceled due to the number of claims on a previous policy- that State Farm ran the reports which she said State Farm would not run. This was obviously a lie that I foolishly believed. The explanation she gave was “because the policy was still new and it needed a correction within just a week of being written the company sometimes runs the standard reports as a protocol. If it weren’t for the mistake on the policy this would not have happened.” I expressed that because of her mistake I was now forced to again shop for car insurance. Then Becky said that State Farm would have run the reports no matter what- which a few days prior she said they would not run! Not only was I lied to, but I was humiliated by being told that it was my fault that this happened- I had multiple claims in a short time period and the only reason the policy was approved originally was because of having the other driver on the policy. The auto insurance industry is a terrible system. When you have to use your insurance it works against you. Agents like Becky will do and say anything to get you to trust them regardless of your situation."
"Thank you Brian for your feedback and review. We do not like to lose any business or hear any client's upset. What happened is unfortunate and I hopefully was able to explain to you why this all transpired on the phone after you wrote this review. My door is always open for any further discussion or concerns with your claim history, how State Farm looks at data, discounts, drivers and reports. If we can do anything else, please let me know and we hope this finds you well. "
Dan Schoenberg
February 12, 2026
"Worst Insurance experience of my life, story after Story, nobody to advocate for a fake claim even though they see I never made a claim an adjuster did and it was never paid because it didn't exist. They couldn't care less go somewhere else. Anywhere in my opinion."
"Thank you Dan for the review and feedback. I apologize you were non-renewed by State Farm. Our office advocates for all our clients, and provided options for you. We hate to lose your business and to see anyone upset. With that said, State Farm wants to keep rates low for all of our clients. The average person has 1 home claim every 15 years. When an insured has multiple claims in 5 years, they evaluate the risk, look at the type of claims, and use a propensity model to determine the likelihood claims will continue. This is a common practice with all insurance companies and in response to the biggest question that we get asked...why does my rate go up if i never have a claim? This is in response to those clients as rate and the broad coverage we provide is the two most important concerns clients have. I am always available if you wish to discuss further. Claims are usually on the record for 3 years when quoting new business and would be eligible to come back if you are inclined after 3 years from the last claim. Robert Garner, Agent Garner Insurance and Financial Services"
Bethany Whitten
February 10, 2026
"Carl Is wonderful!! Always there when I have a question or concern!!!! My #1 state farm Guy!!!!!"
"Thank you!"
Dwight Kerby
February 4, 2026
"Very helpful and courteous"
"Thank you Dwight for your business and trusting us to insure your cars and home down in Beach City, Ohio. I am glad you found that not only do we have the best rates in Ohio, also the professional service our agent's provide to all our clients. If we can help with anything else such as income replacement or health care cost, please let us know. We hope this finds you well and thank you for your business. "
Beth Armstrong
February 4, 2026
"Carl was very helpful with helping me getting insurance for my house and 2 vehicles. And it was cheaper than what I was paying elsewhere. And I had been with them since I was 16 years old..He took the time to go over plans and answered any questions I had. I will recommend him to anyone looking for better insurance. Thanks again, Beth"
"Thank you beth for giving us a chance and trusting us with your home and auto. We appreciate the kind words and please let us know if we can help any other way with our other services or do anything better to earn a 5 star. Thank you and we hope this finds you well. "
Anita Relman
January 30, 2026
"Saved a lot of money switching from Allstate. Everyone is friendly there also!"
"We love beating Allstate's prices and our service is the cherry on top. We appreciate you choosing State Farm for your insurance as the leader in Northeast Ohio and our local office will provide the best service you have ever had. Please feel free to call or stop by anytime and we hope this finds you well. "
Brooke Anderson
January 23, 2026
"We’ve been with State Farm for many years now. The agents are always helpful and friendly. I would recommend to anyone looking for insurance!"
"Thank you Brooke for your business and kind words about our agent's in the Massillon office. We hope this finds you well and please let us know if we can help with anything else. "
Beverly Wengerd
January 19, 2026
"Very professional and excellent service."
"Thank you Beverly for the kind words. We love being our customer's #1 choice in price and service. If we can do anything else with your insurance and financial needs, please call, email or stop by our local office anytime. Thank you for your business. "
Dragonaxle
January 15, 2026
"Been with Robert garners office about 10 years and carry multiple policies with them. Great pricing and never had a bad experience."
"Thankyou for the time in giving us a review. We love clients like yourself and wish we had more of you. Thankyou for your business and we hope this finds you well. Please don't keep us a secret. "
Kristy Cook
January 14, 2026
"Amazing customer service and claims paid in timely manner."
"Thank you Kristy for taking the time to give us a review. We do pride ourselves in our claims and customer satisfaction. Just know that our office is also there for you if you ever need us to be involved with a claim. We appreciate your business and hope this finds you well. "