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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brent 4722

Brent 4722

September 9, 2024

5  out of  5
rating by Brent 4722
"Becky, was accessible, friendly, and straight forward in supplying all the info I needed to make an informed decision. She was very helpful in explaining all of my questions. I'm extremely happy with my experience."
We responded:
"Thank you for your business and taking the time to review Becky, one of our senior agent's. We appreciate your business. "
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Laura Hickman

September 4, 2024

5  out of  5
rating by Laura Hickman
"Very nice, professional and knowledgeable. I enjoyed dealing with her. Wasn't pushy which is a big plus with me"
We responded:
"Thank you for taking the time to give our office a review"
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Dave Hartline

August 29, 2024

5  out of  5
rating by Dave Hartline
"I've been with these guys for years and they've been nothing short of stellar. Carl is by far the most personable Insurance Agent I've dealt with and makes things happen smoothly and quickly. Robert will get you what you need and not oversell you. I have everything protected through them from my house, to vehicles as well as life insurance and have no plans of ever parting ways."
We responded:
"Thank you Dave for the nice words. We appreciate your business and you taking the time to give us a review. "
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marcia kilgore-hall

August 19, 2024

5  out of  5
rating by marcia kilgore-hall
"I am very grateful for the help that Becky Glines of State Farm was able to provide for me. She eased my headache of trying to find a reasonable insurance rate and is very personable. So happy to have chatted while doing business!👍🏽"
We responded:
"thank you for taking the time to give our office and agent, Becky, a review. We appreciate your business. "
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Jack Williamson

August 1, 2024

5  out of  5
rating by Jack Williamson
"Saved me a good bit of money compared to Allstate, with better coverage also."
We responded:
"Thank you for allowing us to earn your business. We appreciate you taking the time to give us a review. "
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Morgi B

August 1, 2024

5  out of  5
rating by Morgi B
"Moved states and needed help getting insured in my new state. Thankfully Roberts office was here to help!"
We responded:
"Thank you for allowing us toearn your business. We appreciate your time in giving us a review. "
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M Morris

July 15, 2024

5  out of  5
rating by M Morris
"Very professional and friendly. Answered any questions I had. He was able to get me a much better rate than I was paying. Referred my daughter who had the same experience with Joe."
We responded:
"Thank you for taking time to give us a review. We appreciate your business. "
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badbowtie696969

June 28, 2024

5  out of  5
rating by badbowtie696969
"Joe did an awesome job explaining everything to me and got me started with no problem"
We responded:
"Thank you for taking the time to give us a review. We appreciate your business. "
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david tovey

June 13, 2024

5  out of  5
rating by david tovey
"Excellent job"
We responded:
"Thank you David for taking the time to give our office a reveiw. "
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Sophia Mullen

June 11, 2024

5  out of  5
rating by Sophia Mullen
"Carl was very nice and helpful!"
We responded:
"Thank you for the kind words regarding our senior agent, Carl. We appreciate your business. "
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Chopper Covers

May 6, 2024

5  out of  5
rating by Chopper Covers
"Great staff and service"
We responded:
"Thank you for taking the time to give our office a review. "
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Connie Payne

May 3, 2024

5  out of  5
rating by Connie Payne
"He was great 👍"
We responded:
"Thank you Connie for taking time to give our insurance office a review. "
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Patricia Persello

April 19, 2024

1  out of  5
rating by Patricia Persello
"I have had State Farm Insurance for 50 years. Never had a claim till my house fire last March 2023. Because of there slow process in my claim, my house is still unhabitable, State Farm will not give me a extension on living expenses. So I'm living out of my car, in the cold 28 degree weather. They don't care. I will never suggest anything to buy State Farm Insurance. In stead I will tell them the rest of State Farm Insurance bad habits and rip off attempts, low ball quotes and on and on and on. ????????????????? It's been over a month since I wrote the review about. I am still with out payment.House is still not done. I still am not able to start my business back up, Do to lack of funds. I should have received my personal loss money months ago. But since State Farm is for no good reason lollygagging with my money. So I can't pay bills. Electric got shut off over a month can't pay my house payment, no water. My cat and dog need there shots. My driver's license . And plate tags are expired. I can't take much more. I paid my insurance premium's on time for 50 years. Never had a claim. But now that I have a fire claim. I been waiting for my money for months. What State Farm has put me through is worse than losing my sentimental belongings in the fire. Believe me, not one person affiliated with State Farm has cared that I'm 65 and living in my car when the weather was 14 degrees. I can't express enough the physical and mental damage they have done to me."
We responded:
"Thank you for the feedback but know every claim is handled to the fullest based on it's own merit, policy language and chosen coverages. My office is and continues to be available for you as we have been the past 14 months, but know there is way more to your story. I am still available if you want to call me and discuss anything else that we have not already discussed. "
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Sally Gambone

April 19, 2024

5  out of  5
rating by Sally Gambone
"Great experience. Joe was very knowledgeable. He also helped me save lots of money so that was awesome!!!!!"
We responded:
"Thank you for taking the time to give one of our agent's, Joe, feedback. We appreciate your business. "
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Ronald Crum

April 12, 2024

5  out of  5
rating by Ronald Crum
"Questions were answered and it was quick and easy with maximum discounts. Gave lots of different options to pick the best that would work best for me. Thank you"
We responded:
"Thank you for taking the time to give our office a review. We appreciate your business. "
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Jennifer Graber

April 3, 2024

5  out of  5
rating by Jennifer Graber
"Carl is absolutely awesome. He got me cheaper rates plus life insurance. I am much happier now."
We responded:
"Thank you for giving Carl, our senior agent, the chance to earn your business. We appreciate your trust in protecting your family and thank you for taking the time to give a review. "
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Barbara Wesie

March 28, 2024

5  out of  5
rating by Barbara Wesie
"Joe is the best. He answered all my questions and most importantly, he worked around my crazy schedule."
We responded:
"Thank you for taking the time to give us a review. We appreciate your business. "
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Ron Lindower

March 8, 2024

5  out of  5
rating by Ron Lindower
"Spoke with Carl at State Farm and was a great experience and very professional!! Thank you"
We responded:
"Thank you for the kind words regarding one of our senior agent's Carl. We appreciate your business. "
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Nicholas

March 2, 2024

5  out of  5
rating by Nicholas
"Was good while it lasted, moved onto another company for insurance. But he made it super simple to switch was a helpful when I was insured by him. I wouldn’t hesitate to do business with again in the future."
We responded:
"Thank you for the kind words and taking the time to give us a review. "
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Isaac Kennedy

March 2, 2024

5  out of  5
rating by Isaac Kennedy
"He did a great job. He explained everything very well,and was highly knowledgeable."
We responded:
"Thank you for taking the time to give us a reivew. "
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Chris Perry

March 2, 2024

5  out of  5
rating by Chris Perry
"Friendly, courteous, and informative. Priced reasonably."
We responded:
"Thank you for taking the time to give us a review. We appreciate your business. "
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Nancy Swain

February 29, 2024

5  out of  5
rating by Nancy Swain
"Becky was absolutely wonderful and very patient with us we truly appreciate all you did to help us. Thank you"
We responded:
"Thank you for the kind words regarding one of our senior agents, Becky. We appreciate the chance to earn your business and taking the time to give our office a review. "
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Ramona Fry

February 21, 2024

5  out of  5
rating by Ramona Fry
"Joe was a fantastic help with getting my policy started. And he explained it so I could understand (I'm not very good with such matters). I would definitely recommend them for your insurance needs!"
We responded:
"Thank you for taking time to give our office a review. We appreciate your business. "
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Lou Smith

February 21, 2024

5  out of  5
rating by Lou Smith
"Joe helped me save some money on my insurance. Also answered all my questions."
We responded:
"Thank you for taking time to give our office a review. "
Profile photo of Larry Ramer

Larry Ramer

February 21, 2024

5  out of  5
rating by Larry Ramer
"Robert Garner State Farm has been our auto and home insurance provider since 2001. Over these years we have been very pleased with Mr Garner and his staff. From the person answering the phone to working with Mr Garner and our agent, Joe we have always been treated with respect and courtesy. Staff are professional, friendly helpful and strive to provide direction and assistance when needed. This past year we had significant wind damage to our home. Joe was very helpful in giving us directions on how to submit our claim to the claims division. And was there for follow-up questions. We were pleased with their response, assessment and follow-up. The process took some time due to the number of claims that were filed from this area. We worked with a State Farm suggested contractor, Pence Bros, Canton, Ohio. We are very happy with our interactions and work performed by this company. We highly recommend Pence Bros. They are a friendly, hard working team doing high quality work. I also highly recommend Robert Garner State Farm Insurance."
We responded:
"Thank you for the kind words Larry. We are always there if you need us and will provide the best service possible to each of our customers. Thank you for taking the time to give us a review and we appreciate your business. "