Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonalen Copeland

Jonalen Copeland

November 26, 2025

5  out of  5
rating by Jonalen Copeland
"Changed insurance companies, had a great experience with Carl he was both professional and kind. He’s a great asset to this insurance agency. He was very easy to talk too."
Profile photo of Diedra Kandel

Diedra Kandel

November 24, 2025

5  out of  5
rating by Diedra Kandel
"Quick responses, associates eager to aide with any and all questions, clear in their communication, and eager to share good news with policy decreases. Appreciated the honesty during the policy review period!"
We responded:
"Thank you Diedra for allowing us a chance to earn your business."
Profile photo of David Way

David Way

November 22, 2025

5  out of  5
rating by David Way
"I'm a loyalist and trust is BIG for me. I've worked with one insurance broker for over 30 years. She had my complete trust in insurance rates and care for my family. She recently explained the best rates she could find for me and felt that Carl at State Farm could possibly provide better. I was stunned by her advice and respected her honesty. I reached out to Carl, which was very personal and professional. He connected with me easily and we found common ground fast. That's hard to do with a guy that has trust issues.. lol.. Anyway, he compared the deck plans I had with Progressive for my home and auto insurance. All the time respectful that I was reluctant to leave my trusted broker. He found better plans on both house and auto than I could get with Progressive or anyone else. He suggested plans that would save my family and I close to a $1,000 yearly. Again, he was very personable and easy to work with. He treated me like a valued customer and worked to get my business. I hate leaving a company that worked so well with me for 30 years and will miss them. But Carl will continue to earn me and my families trust/respect. After getting to know him, that'll we be doing business together for a long time. I suggest you give Carl Kramer at this State Farm and opportunity to earn your business as well. As I said, he worked hard to earn mine and my families."
We responded:
"Thank you David for taking the time to give Carl a review. He has been in this agency for 15 years and if you look through google reviews, many echo the same trust and relationship. He is a valued team member and appreciate the positive feedback. If we can help you and your family with anything else, please don't hesitate to call. We appreciate your business and hope this finds you well. "
Profile photo of Mike Harris

Mike Harris

November 21, 2025

5  out of  5
rating by Mike Harris
"Rachel and Jamie were fantastic!!! Very helpful, respectful honest and professional... And I saved 200$ a month.. Fantastic experience all around."
We responded:
"Thanks Mike. $200 a month is a lot and would love to help more people like you. Thank you for taking time to review two of our agents, Jamie and Rachel. we appreciate your business and hope this finds you well. If we can help with any other types of insurance to save more or provide extra value, please let us know. "
Profile photo of Kelle Freitas

Kelle Freitas

November 18, 2025

5  out of  5
rating by Kelle Freitas
"Very thoughtful and kind young lady, I can't remember her name,old age! She was wonderful and made the experience very easy!"
We responded:
"Thank you for the review and your business. We have several female agents, but the positive review is appreciated. thank you for your business and hope this finds you well. "
Profile photo of Micah Demchak

Micah Demchak

November 17, 2025

5  out of  5
rating by Micah Demchak
"Jamie was incredibly helpful, kind, and patient!"
We responded:
"Thank yoiu for the review of jamie. Your business is appreciated and hope this finds you well. "
Profile photo of Cory Vogelgesang

Cory Vogelgesang

November 11, 2025

5  out of  5
rating by Cory Vogelgesang
"Friendly and knowledgeable staff! I recently purchased life insurance for my daughter and had all of the questions, which they helped answer!"
We responded:
"Thank you Cory for trusting us for your families Life Insurance needs. Your families business is always appreciated and thank you for taking the time to give our office a review. We hope this finds you well. "
Profile photo of Karen McHenry

Karen McHenry

November 11, 2025

5  out of  5
rating by Karen McHenry
"Joe and the rest of the staff were extremely helpful and knowledgeable. I appreciate the patience he has shown and that everyone I’ve spoken to has been a pleasure to do business with."
We responded:
"Thank you for the kind words. We appreciate your business and taking the time to give our office a review. "
Profile photo of Pamela Carrothers

Pamela Carrothers

November 11, 2025

5  out of  5
rating by Pamela Carrothers
"I am very satisfied with the service I received. Becky was very helpful with everything."
We responded:
"Thank you for taking time to give one of our agent's, Becky, a review. We love that we saved you money on your auto insurance and please let us know if we can help any of your friends too. We appreciate your business. "
Profile photo of Toni Stancato

Toni Stancato

October 22, 2025

5  out of  5
rating by Toni Stancato
"Carl my agent shows he really cares. He takes time with me to explain any questions I have. Very professional and does not try to sell me add ons!"
We responded:
"Thank you for taking time to give one or our senior agents, Carl a review. He loves his job and taking care of clients like you. Don't keep him a secret as i know he is always looking for more clients like yourself. If we can do anything else for you, please don't hesitate to reach out and hope this finds you well. "
Profile photo of Vicki Dunn

Vicki Dunn

October 13, 2025

5  out of  5
rating by Vicki Dunn
"Becky was very knowledgeable and helpful in directing me on the proper insurance for my needs."
We responded:
"Thank you for taking time to give one of our agent's, Becky, a five star review. We appreciate the chance to earn your auto insurance. If we can do anything else to customize our service to better fit your needs, or if you need any other insurance products such as home insurance or life insurance, please don't hesitate to ask. Thank you again and hope this finds you well. "
Profile photo of Cassandra Ramsey

Cassandra Ramsey

October 3, 2025

5  out of  5
rating by Cassandra Ramsey
"Carl is such a fantastic agent. Probably one of the most personable agents I’ve ever come across in life when it comes to insurance he listens to your needs and did his very best to get me the best quality coverage as well as the A La Carte needs within my price range. 100% recommend if you’re in the market for new dependable insurance agency and agent."
We responded:
"Thank you Cassandra for the kind words regarding one of our agent's, Carl. We appreciate the chance to earn your auto insurance from Paris, Ohio. If we can ever help with any other services for your family like life insurance or home insurance, please don't hesitate to reach out. We wish we had more people like you and hope this finds you and your family doing well. "
Profile photo of dwayne randle

dwayne randle

October 1, 2025

5  out of  5
rating by dwayne randle
"Carl from State Farm was amazing very much appreciated made my transition Soo easy Thank you"
We responded:
"Thank you Dwayne for your business. Appreciate the chance to earn your auto insurance and renters' insurance in Canton, OH. If we can help with any other services for you like life or health insurance, please don't hesitate to reach out to Carl. Thank you and hope this finds you and your family doing well. "
Profile photo of Tyler Layfield

Tyler Layfield

September 29, 2025

5  out of  5
rating by Tyler Layfield
"Bryan Erlinspiel is one of the best reps I could've ever asked for. He helped my wife and I bundle rent, plus car insurance for cheap. Way better than Progressive have quoted. I thank you so much!!!! 😊😊😊"
We responded:
"Thank you Tyler for allowing us to insure your auto and renters in Wooster, Ohio. Also, thank you for the kind words regarding Bryan, and please don't keep him a secret :). We need more client's like yourself and appreciate your business. "
Profile photo of Roger Griffin

Roger Griffin

September 26, 2025

5  out of  5
rating by Roger Griffin
"Very helpful, professional service"
We responded:
"Thankyou for taking time to give our office a review. We appreciate your business"
Profile photo of Beth Armstrong

Beth Armstrong

September 18, 2025

4  out of  5
rating by Beth Armstrong
"Carl was very helpful with helping me getting insurance for my house and 2 vehicles. And it was cheaper than what I was paying elsewhere. And I had been with them since I was 16 years old..He took the time to go over plans and answered any questions I had. I will recommend him to anyone looking for better insurance. Thanks again, Beth"
We responded:
"Thank you beth for giving us a chance and trusting us with your home and auto. We appreciate the kind words and please let us know if we can help any other way with our other services or do anything better to earn a 5 star. Thank you and we hope this finds you well. "
Profile photo of Cate Kurtzman

Cate Kurtzman

September 17, 2025

5  out of  5
rating by Cate Kurtzman
"Carl went above and beyond for my family! He shared his knowledge about State Farm products to meet our needs with both car and home policies. The best part naturally was the savings we received without compromising needed coverages. He was particularly patient in answering questions so I felt confident in my decisions."
We responded:
"Thank you Cate for taking time to give us a review. Helping families is why we do what we do and appreciate the review. If we can do anything else to help, please don't hesitate to call. "
Profile photo of Don Rutter

Don Rutter

September 16, 2025

5  out of  5
rating by Don Rutter
"State Farm saved my ***! What a great group of people! The process was very easy because of the people who dealt with me. From my State Farm office and their wonderful secretary/receptionist to the 2 different claims people who dealt with me and made me feel so much better about my situation! The repair shop they recommended did a great job and I'm very happy and satisfied how it all turned out!!! Great job State Farm and all your employees! Hopefully I won't have to deal with this again but knowing you have my back makes all the difference....🙂"
We responded:
"Thank you Don for the great review and taking time to do this. We appreciate all your business and the kind words. We hope this finds you well and thank you. "
Profile photo of Jeremy Oprean

Jeremy Oprean

August 29, 2025

5  out of  5
rating by Jeremy Oprean
"Carl was very helpful and answered all my questions I asked. Helped me get the vehicle insurance I needed at a great cost!!"
We responded:
"Thank you for taking the time to give Carl, one of our senior agents, a review. Please keep us in mind if you need anything else as we offer a lot more services in addition to auto insurance. Thank you for your business and we hope this finds you well. "
Profile photo of Sherry Hamner

Sherry Hamner

August 19, 2025

5  out of  5
rating by Sherry Hamner
"Carl did a very good job explaining everything."
We responded:
"Thank you Sherry for taking the time to review one of our senior agent's, Carl. We apprecaite your business and hope this finds you well."
Profile photo of Jessica Murray

Jessica Murray

August 14, 2025

5  out of  5
rating by Jessica Murray
"State Farm and Robert have always taken care of me in many situations over the years."
We responded:
"Thank you Jessica for taking time to give our office a review. We appreciate your business. "
Profile photo of Ritha McLaughlin

Ritha McLaughlin

August 13, 2025

5  out of  5
rating by Ritha McLaughlin
"I have had State Farm for decades. I have never had a claim problem. Processed smoothly."
We responded:
"Thank you Ritha for taking time to give our office a review. We appreciate your business. "
Profile photo of Jennifer Curry

Jennifer Curry

August 11, 2025

5  out of  5
rating by Jennifer Curry
"Very throughout!!!! He found a way to bring us in b to the state farm program and saved us 25% from our previous carrier with more benefits!"
We responded:
"Thank you Jennifer for taking time to give us a review. We appreciate the chance to earn your business and help you save money. Thank you for your business. "
Profile photo of ipstrategies

ipstrategies

August 5, 2025

5  out of  5
rating by ipstrategies
"Carl was awesome to work with and answered all my questions in detail. I look forward to work with you all for many years as I plan on moving my home as well. Thanks for welcoming me to the neighborhood."
We responded:
"Thank you for the kind words about Carl, one of our senior agent's. We appreciate your business and taking the time to give us a review."
Profile photo of Romero Harris

Romero Harris

August 5, 2025

5  out of  5
rating by Romero Harris
"Easy set up. And great customer service. Carl was great!"
We responded:
"Thank you Romero for taking time to give our office a review. We appreciate allowing us to earn your business and looking forward to working with you and your fiance in the future. "